June 2024 - Product Updates

Oliver Product Release: Keeping You Organized, Connected, and Efficient

We're excited to announce a series of updates designed to streamline your workflow, improve client communication, and boost your practice's efficiency.

⚕️Keeping Your Patients Healthy:

  • Service Reminders for recommended treatment: Say goodbye to missed vaccinations and overdue wellness exams! Oliver automatically sends reminders to clients about their pets' upcoming recommended service. This proactive approach ensures your patients receive the preventive care they need to stay healthy!

🤝 Building Positive Relationships:

  • Review notifications: Positive online reviews are a powerful tool for attracting new clients. Oliver makes it easy to request reviews from satisfied clients. With a simple prompt, you can encourage them to share their experience on platforms like Google and Yelp, building trust and credibility for your practice.
  • One click push into the Medical Notes: Never waste time copying and pasting text messages into the patient's medical notes in your Practice Management System again. Our system seamlessly integrates with your existing Practice Management Information System (PIMS) and allows you to easily push text messages directly into your PIMS!

💬 Enhanced Communication and Streamlined Workflow:

  • More intuitive appointment opening selection: We've made appointment scheduling a breeze for both you and your clients. Our improved interface gives clients a clear view of your available appointment slots, allowing them to quickly and easily book a time that works for them. This reduces the need for back-and-forth communication and keeps your schedule running smoothly.
  • Support for multiple phone numbers per client: Ensure you can always reach your clients by allowing them to store multiple phone numbers on their profiles. This is especially useful for busy pet owners with work and personal contact information.

💰 Streamlined Financial Management:

  • Integration with Stripe Connect: Our secure integration with Stripe Connect allows you to accept payments directly through Oliver. This simplifies your financial management process and provides a seamless payment experience for your clients.
  • Notification emails for payments: Stay on top of your finances with real-time payment updates. Oliver sends you an email notification whenever a client settles a bill through our platform. Plus, you'll receive a daily summary email at the end of each day, providing a clear overview of all transactions.
  • Send payment requests to clients right from our texting inbox: Improve communication and expedite payments with the flexibility to send payment requests directly through Oliver's text message interface. This eliminates the need for separate communication channels and offers a convenient way to handle outstanding balances.

These updates are designed to empower you to focus on what matters most – providing exceptional care for your patients. With Oliver, you can streamline your workflow, keep your patients healthy, and build stronger client relationships – all while saving valuable time and resources.