Oliver Resources

Appointments are crucial for the success of a veterinary clinic. Without appointments, a clinic is entirely dependent on emergency and walk-in business, which can be unpredictable and inconsistent. Appointments provide structure and organization to a clinic’s schedule, allowing for better plannin... Read More

Have you ever stopped to consider the impact that putting customers on hold or sending them to voicemail can have on their overall experience with your clinic? While it may seem like a minor inconvenience, it can actually lead to frustration and even cause them to seek out other veterinary option... Read More

If you're running a veterinary clinic, there are a few things you can do to cut down on the number of phone calls you get from clients. Not only will this make it easier for you to manage your workload, but it will also improve the client experience.Online appointment ... Read More