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    VETERINARY APPOINTMENT SCHEDULING SOFTWARE

    Clients book.

    You stay in control.

    Oliver connects directly to your PIMS so clients can schedule anytime, without double bookings, schedule chaos, or a Monday morning full of voicemails.

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    50%

    of Oliver bookings happen outside of business hours

    ACROSS OLIVER CLINICS

    25%

    average reduction in inbound call volume

    ACROSS OLIVER CLINICS

    WHAT'S INCLUDED

    Built for how your clinic actually runs

    Oliver reduces manual work, improves client experience, and keeps your schedule full.

    Real-Time PIMS Sync

    Oliver creates the appointment and new client record directly in your PIMS the moment a booking comes through. No double entry.

    After-Hours Booking

    About 50% of all Oliver bookings happen outside business hours. Clients fill your schedule while you're closed, and Monday morning looks a lot different.

    Fully Customizable Rules

    Surgery blocks, schedule templates, mixed availability, rooms, columns. If you have unique scheduling needs, we're up for the challenge.

    Automatic Deposit Collection

    Deposits are collected inside the booking flow and synced to your PIMS automatically. No follow-up calls, no chasing payments after the fact.

    Appointment-Specific Reminders

    Every booking triggers a confirmation and reminder automatically sent via text or email. Customize by appointment type to include special instructions, form links, or prep guidelines.

    Appointment Requests or Direct

    You can pick if you want to approve appointments before they're finalized on the calendar.

    See it working in your clinic's workflow 

    Request a Demo
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    "Oliver has allowed our clients to schedule appointments at their convenience, even during hours when we’re closed. This has been extremely helpful for clients and has directly reduced the amount of time they spend on hold when calling in. The first few hours after we open, especially on Mondays, are typically the busiest. Oliver has helped us better manage this rush since many clients have already scheduled their appointments online. We estimate about a 25% decrease in incoming calls, which allows our reception staff to be more available for in-clinic clients and those who still prefer to call."

    Lynn

    Practice Manager @ Oak Creek Veterinary Care

    COMMON QUESTIONS

    Things practices ask before going live

    We're really nervous about opening our schedule online, do we have to give up control?

    And you're not alone. A lot of the practices we work with felt the same way, but found that you're in control due to our scheduling parameters and PIMs integrations. If you're really hesitant, ask about our Appointment Requests as a great first step.

    What if two appointments are booked at the same time?

    We have several checks in place to prevent double bookings. Including - temporary placeholders while a client is in the booking process, real-time availability check before the client finalizes the appointment, and constant appointment syncing between Oliver and the PIMS. 

    We have a complex scheduling process, will Oliver work for us?

    We manage all types of complexity, and are yet to be stumped! A few examples: scheduling by rooms, Doctors having different appointment lengths, rotating schedules, not wanting to book back to back sick appointments, limiting the number of vaccination appointments per day, restricting the last hour of appointments to just wellness exams, surgery drop-offs . . . and on and on. We're happy to take a look at your process if you think it might be unique.

    How much work do I have to do to get Oliver running for my clinic?

    Maybe an hour or two at most. Our team handles all the heavy lifting for you and will keep you in the loop every step of the way.

    Can we review bookings before they're confirmed?

    Yes. You can set Oliver to auto-confirm or require staff approval before anything gets locked in. Fully your call, and you can adjust it any time.

    Check out how Oliver compares to your current solution

    Request a Demo
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