Veterinary Waitlist Software That Automatically Backfills Cancellations

Keep your schedule full and reduce the impacts of cancellations with Oliver’s automated waitlist system.

You're in control of the waitlist

Manage the priority based on the pet care needed, and easily re-arrange as desired.

Text clients when there is an opening

Build trust with your clients that you do everything you can to get their pets the care they need as quickly as possible.

Keep your calendar full

No longer will there be glaring holes on your calendar from canceled appointments.

How the Oliver Veterinary Waitlist Works

Automatically backfill cancellations and keep your calendar full.

Clients easily join the waitlist

Clients can easily join the waitlist through the online portal, or your staff can add clients to the waitlist.

Oliver monitors the system for cancellations and potential matches

When a new appointment time becomes available, Oliver will match similar future appointments and begin inviting waitlisted clients .

Oliver automatically sends notifications to clients

Oliver ensures that only matching clients get notified in priority order and based on the rules that you set.

Happy clients, happy staff

Clients easily accept or decline right from the text message. Once a client accepts the opening, Oliver will automatically make the changes.

How does Oliver find clients?

Clients get added to the waitlist themselves through the online portal, or by a staff member.

Can clients see the waitlist?

Only your staff can see the waitlist, and they can easily prioritize the waitlist based on patient need and urgency.

Does the waitlist match up appointment time or Dr?

Yes, the waitlist only offers the new appointment times to clients that have similar appointments, always following your scheduling process.

What if we're overbooked?

If you choose to not fill a cancellation, no problem. you easily control which appointments get backfilled from the waitlist dashboard in Oliver.

Fill more appointments without lifting a finger

Oliver’s automated waitlist fills calendar gaps fast, keeps your schedule full, and gives pet owners better access to care, no extra work for your staff.

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