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    Request a demo

    Fill more appointments. Cut down calls. Reduce no-shows.

    In your 15-minute demo, you'll:

    • See how Oliver fits into your existing workflow

    • Learn how to reduce no-shows and backfill cancellations

    • Get answers to your questions

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    Serving clinics across the U.S., from solo practices to large hospitals

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    "Oliver has been a fantastic addition to our veterinary clinic! Their texting platform has made communication with clients easier and more efficient. The team is always quick to answer questions and help with customizations, making the transition seamless. The system has helped fill our schedule while reducing the workload on our Client Service Representatives by cutting down on phone calls. Clients love the convenience of texting instead of leaving voicemails and waiting for a callback. The online scheduling feature has been a game-changer, allowing clients to book appointments anytime, from anywhere. Overall, Oliver has saved us time and improved the client experience, highly recommend!"

    Jenn

    Owner @ Advanced Animal Care

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    "Oliver has allowed our clients to schedule appointments at their convenience, even during hours when we’re closed. This has been extremely helpful for clients and has directly reduced the amount of time they spend on hold when calling in. The first few hours after we open, especially on Mondays, are typically the busiest. Oliver has helped us better manage this rush since many clients have already scheduled their appointments online. We estimate about a 25% decrease in incoming calls, which allows our reception staff to be more available for in-clinic clients and those who still prefer to call."

    Lynn

    Practice Manager @ Oak Creek Veterinary Care

    FAQ

    Still not sure? Here are some of the most common questions we hear. 

    We're really nervous about opening our schedule online, do we have to give up control?

    And you're not alone. A lot of the practices we work with felt the same way, but found that you're in control due to our scheduling parameters and PIMs integrations. If you're really hesitant, ask about our Appointment Requests as a great first step.

    What if two appointments are booked at the same time?

    We understand the source of this concern, but here at Oliver we have magic built in to prevent this from happening with the PIMS we integrate with. Still aren't sure? No problem - we have a stress-free way for you to vet (no pun intended) every online booking that comes through.

    We have a complex scheduling process, will Oliver work for us?

    We manage all types of complexity, and are yet to be stumped!

    A few examples: scheduling by rooms, Doctors having different appointment lengths, rotating schedules, not wanting to book back to back sick appointments, limiting the number of vaccination appointments per day, restricting the last hour of appointments to just wellness exams, surgery drop-offs . . . and on and on. We're happy to take a look at your process if you think it might be unique.

    Can we set parameters for the automated waitlist?

    You bet! All of the scheduling parameters above (see the previous question) also can apply to the waitlist.

    How much work do I have to do to get Oliver running for my clinic?

    Maybe an hour or two at most. Our team handles all the heavy lifting for you and will keep you in the loop every step of the way.

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