VETERINARY TEXT MESSAGING
Stop playing phone tag.
Start texting.
Oliver gives your team two-way texting from your clinic's existing number. Clients reply instantly. Calls drop. Staff breathe.
VETERINARY TEXT MESSAGING
Stop playing phone tag.
Start texting.
Oliver gives your team two-way texting from your clinic's existing number. Clients reply instantly. Calls drop. Staff breathe.
of clients prefer texting over calling their vet
OLIVER CLIENT SURVEY
of text messages are read within 3 minutes VS. 20% FOR EMAIL
average reduction in inbound call volume
ACROSS OLIVER CLINICS
WHAT'S INCLUDED
Every tool your front desk actually needs
No new phone numbers. No apps for clients to download. No training rabbit holes. Just texting that works the way your clinic does.
Two-Way Texting
Send and receive texts, images, emojis, forms, and even deposits, no app required for clients.
Automated Reminders
Reduce no-shows with confirmations and reminders sent automatically by text or email.
Broadcast Messages
Send alerts to all upcoming appointments in case of unexpected events.
Spanish Translation
Support Spanish-speaking clients with AI-powered message translation, built right in.
Text-to-Pay
Collect deposits, balances, or payment links through a simple text message. Fast for clients, and fully synced with your PIMS.
Sync with PIMS
Save client text messages directly to the medical record in your PIMS. Primary and secondary numbers sync automatically. Your PIMS stays the source of truth.
Start Texting the Way Clients Prefer
Reduce phone calls, improve client satisfaction, and give your team the tools to communicate faster and more effectively.
FROM THE CLINICS USING IT
What happens when your phone stops ringing so much
Real feedback from practice managers and clinics owners who made the switch
"Clients love the convenience of texting instead of leaving voicemails and waiting for a callback."
Jenn
Owner, Advanced Animal Care
"We estimate about a 25% decrease in incoming calls, which allows our reception staff to be more available for in-clinic clients."
Lynn
Practice Manager, Oak Creek Veterinary
"Our clients appreciate the convenience of text-based communication. Any veterinary clinic looking to improve efficiency and client communication should definitely consider using Oliver."
Courtney
Practice Manager, First Choice Animal Care
COMMON QUESTIONS
Things practices ask before switching
Does my clinic get a new phone number?
No. Oliver texts from your existing clinic number. Clients see the same number they already have saved. Nothing changes on their end.
How does it connect to our PIMS?
Oliver syncs primary and secondary client numbers directly from your PIMS. Messages can be exported back to the patient record, keeping your system as the source of truth.
Do clients need to download an app?
Never. Clients use their regular texting app. No account creation, no app, no friction. It's just a text message to them.
Is there a limit on text messages?
No. Oliver includes unlimited text messages. You won't hit a wall mid-month or get surprise overage charges.
Can multiple staff members use it at once?
Yes. The unified inbox lets your whole team see and respond to conversations and assign threads to specific staff.
How long does setup take?
Most clinics are texting clients within days of signing on. Your onboarding specialist handles configuration and runs a training session with your team before go-live.
What would your day look like
with 25% fewer calls?
See Oliver's texting platform running live in your clinic's workflow.
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